Frequently Asked Questions

Have a drain, sewer, or plumbing-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • What do I do if my toilet is not flushing?

    If your toilet isn't flushing, try to use a plunger, and if that doesn't resolve the issue, contact our professionals at Quick Drain. Whether you need emergency services, drain cleaning, or a sewer inspection in Raleigh, NC and the surrounding areas, give us a call!

  • What is hydro jetting?

    Hydro jetting is a professional plumbing technique that uses high-pressure water to thoroughly clean and clear pipes. A technician feeds a hose with a specialized nozzle into the drain line, and a machine sends water through it at several thousand PSI. In fact, according to Bob Vila, a home improvement resource, plumbers can force water through the pipes at a rate of at least 4,000 pounds per square inch (PSI). This pressure is strong enough to break up tough clogs-like grease, sludge, scale buildup, or even small tree roots-while also cleaning the inside walls of the pipe. If you're experiencing drain problems in Raleigh, NC or the surrounding areas, call us today!

  • Why is my sink draining slowly?

    A sink may drain slowly when debris or grease gradually builds up inside the line. Over time, this buildup reduces the pipe's internal diameter, making it harder for water to flow through efficiently. When you experience drain problems in Raleigh, NC or the surrounding areas, you can rely on us to solve the problem!

  • How do I know if my main sewer line is clogged?

    Several drains backing up at once, gurgling toilets, or wastewater coming up through a floor drain may point to a main sewer line blockage. A single slow fixture may have a localized clog, but recurring or widespread symptoms can indicate a larger issue. Quick Drain can inspect the line and recommend drain cleaning or another appropriate service.

  • What happens during a camera sewer inspection?

    A technician guides a small camera through the sewer line to view its interior. The inspection can help locate blockages and identify concerns such as buildup or pipe damage. This information helps determine what service may be needed, including cleaning, repair, or further assessment.

  • When should I consider hydro jetting for my drains?

    Hydro jetting may be an option when a line has stubborn buildup that other cleaning methods haven’t cleared. It uses high-pressure water to break up and flush debris from the pipe. A professional should assess the line first to determine whether hydro jetting is suitable for its condition.

  • How often should a commercial grease line be cleaned?

    There isn’t one schedule that works for every business. Cleaning frequency can depend on the type of operation, how much grease enters the line, and whether clogs have occurred before. Regular service can help businesses address grease buildup before it disrupts operations. Quick Drain can assess your needs and discuss a suitable cleaning schedule.

  • Does Quick Drain offer emergency drain and sewer services?

    Yes. Quick Drain provides 24/7 emergency services for urgent drain and sewer problems in Raleigh, NC, and surrounding areas. If you have a severe backup or a drain problem that can’t wait, contact the team to request service.